Kotter's Classic Change Model

July 2008 Issue

By Diana Del Bel Belluz, M.A.Sc., P.Eng.

Harvard Business School professor John P. Kotteroutlined a change management model in his 1996 book Leading Change. His 8-stage process has become a classic that can benefit any risk management leader wanting to enhance the practice and culture of risk (and change) management within their organization. It is particularly useful for dealing with rational resistance discussed in this month’s Feature Article.

Kotter’s 8-Stage Change Management Process

  1. Establish a sense of urgency
    2.  Create a guiding coalition
    3.  Develop a vision and a strategy
    4.  Communicate the change vision
    5.  Empower action
    6.  Generate short-term wins
    7.  Consolidate gains & produce more change
    8.  Anchor new approaches in the culture


Click here to view a brief synopsis of the 8 stages and a commentary on the leadership aspects of Kotter’s change modelfrom D. Quinn Mills, professor emeritus, Harvard Business School.

Follow the links to:

  • Read this month's Feature Article - Overcoming Resistance Part 1 - Know Who and What You're Up Against
  • Download a printable version of the entire July 2008 issue of the Risk Management Made Simple Advisory.
  • View the Article Index to access back issues of the Risk Management Made Simple Advisory.

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Diana's Pick

The Neuroscience of Enterprise Risk Management (written by Diana Del Bel Belluz of Risk Wise) expores findings from the field of neuroscience and shares practical tips on how to apply them to enhance individuals' risk management thinking and implement brain-friendly ERM practices in organizations.

The article was published by The Conference Board of Canada in the Autumn 2017 issue of the journal Risk Watch.